Responsible gambling

If you feel that your gambling is becoming a problem, please don't hesitate to seek help.

GoldWin Casino understands the importance of responsible gaming and offers various tools to ensure our players maintain control over their betting habits.

Set Limits: You can set limits on your account by contacting Customer Support. This includes setting daily/weekly/monthly deposit limits as well as loss limits and stake limits.

Reality Checks: Our reality check tool reminds you how long you have been playing, allowing you to take a break or consider self-exclusion.

Time-Out Options: Choose from short breaks (1-3 days) up to extended time-outs of 7, 30, or even permanently block your account through our self-exclusion process.

During the specified period, all marketing communications should cease, and access to gaming content will be blocked for the chosen duration.

Additionally, GoldWin provides links to external help organizations that can offer guidance on managing problem gambling:

• Counselling services
• Problem-gambling helplines

We encourage you to consider self-exclusion or reach out to these resources if you're concerned about your betting habits.